Discover the world. Fly via Warsaw

Discover the world. Fly via Warsaw

More info
Parking cheaply at the airport

Parking cheaply at the airport

More info
00:01
LOT503
Warszawa
 – PŘEDPOKLAD 00:01
More info i
00:01
LOT503
Warszawa
PŘEDPOKLAD 00:01
Estimate time
04.07.2022 00:01
Aircraft type
DH8D
09:10
TVS1341
HURGHADA
More info
09:10
TVS1341
HURGHADA
Plan time
04.07.2022 09:10
Aircraft type
B738
04:45
TVS1310
RHODES
 – NÁSTUP 04:30
More info i
04:45
TVS1310
RHODES
NÁSTUP 04:30
Plan time
04.07.2022 04:45
Aircraft type
B738
05:20
LOT504
Warszawa
 – NÁSTUP 05:05
More info i
05:20
LOT504
Warszawa
NÁSTUP 05:05
Plan time
04.07.2022 05:20
Aircraft type
DH8D
00:01
LOT503
Warszawa
 – PŘEDPOKLAD 00:01
More info i
00:01
LOT503
Warszawa
PŘEDPOKLAD 00:01
Estimate time
04.07.2022 00:01
Aircraft type
DH8D
04:45
TVS1310
RHODES
 – NÁSTUP 04:30
More info i
04:45
TVS1310
RHODES
NÁSTUP 04:30
Plan time
04.07.2022 04:45
Aircraft type
B738
05:20
LOT504
Warszawa
 – NÁSTUP 05:05
More info i
05:20
LOT504
Warszawa
NÁSTUP 05:05
Plan time
04.07.2022 05:20
Aircraft type
DH8D
09:10
TVS1341
HURGHADA
More info
09:10
TVS1341
HURGHADA
Plan time
04.07.2022 09:10
Aircraft type
B738

Denied boarding? Cancellation? Long delay? Lost baggage?

The Directorate-General for Mobility and Transport of the European Commission has implemented a number of legal regulations which guarantee that all passengers are provided with services in compliance with standards valid throughout the European Union. The leaflet, which is available for download below, lists some of passengers’ rights and entitlements set forth in the said regulations. They concern, in particular, the following areas:

  • People with disabilities and people with reduced mobility
  • Denied boarding
  • Cancellation
  • Long delays
  • Baggage
  • Identity of the airline
  • Package holidays
  • Price transparency

What should you do if you believe your passenger rights have been infringed?

If you consider that your entitlements under air passenger rights legislation have been breached:

  • You should first contact the airline or, for issues related to persons with reduced mobility, the airport.
  • If you are not satisfied with their response, you can lodge a complaint with one of the National Enforcement Bodies (NEB). Full details of all the National Enforcement Bodies can be found on the European Commission’s website:
    http://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm

NOTE: Complaints should in principle be filed in the country where the incident took place.

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