Discover the world. Fly via Warsaw

Discover the world. Fly via Warsaw

More info
15:36
TVS2361
KAVALA
More info
15:36
TVS2361
KAVALA
Estimate time
20.06.2024 15:36
Aircraft type
B738
18:05
TVS2921
BURGAS
 – Přes BRNO
More info i
18:05
TVS2921
BURGAS
Přes BRNO
Plan time
20.06.2024 18:05
Aircraft type
B738
16:45
TVS2360
KAVALA
 – POSTUPUJTE DO GATE B3, NÁSTUP 16:30, ODBAVENÍ, GATE OTEVŘEN
More info i
16:45
TVS2360
KAVALA
POSTUPUJTE DO GATE B3, NÁSTUP 16:30, ODBAVENÍ, GATE OTEVŘEN
Plan time
20.06.2024 16:45
Aircraft type
B738
17:50
TVS2798
Djerba
 – Přes Enfidha, NÁSTUP 17:35
More info i
17:50
TVS2798
Djerba
Přes Enfidha, NÁSTUP 17:35
Plan time
20.06.2024 17:50
Aircraft type
A320
15:36
TVS2361
KAVALA
More info
15:36
TVS2361
KAVALA
Estimate time
20.06.2024 15:36
Aircraft type
B738
16:45
TVS2360
KAVALA
 – POSTUPUJTE DO GATE B3, NÁSTUP 16:30, ODBAVENÍ, GATE OTEVŘEN
More info i
16:45
TVS2360
KAVALA
POSTUPUJTE DO GATE B3, NÁSTUP 16:30, ODBAVENÍ, GATE OTEVŘEN
Plan time
20.06.2024 16:45
Aircraft type
B738
17:50
TVS2798
Djerba
 – Přes Enfidha, NÁSTUP 17:35
More info i
17:50
TVS2798
Djerba
Přes Enfidha, NÁSTUP 17:35
Plan time
20.06.2024 17:50
Aircraft type
A320
18:05
TVS2921
BURGAS
 – Přes BRNO
More info i
18:05
TVS2921
BURGAS
Přes BRNO
Plan time
20.06.2024 18:05
Aircraft type
B738

Denied boarding? Cancellation? Long delay? Lost baggage?

The Directorate-General for Mobility and Transport of the European Commission has implemented a number of legal regulations which guarantee that all passengers are provided with services in compliance with standards valid throughout the European Union. The leaflet, which is available for download below, lists some of passengers’ rights and entitlements set forth in the said regulations. They concern, in particular, the following areas:

  • People with disabilities and people with reduced mobility
  • Denied boarding
  • Cancellation
  • Long delays
  • Baggage
  • Identity of the airline
  • Package holidays
  • Price transparency

What should you do if you believe your passenger rights have been infringed?

If you consider that your entitlements under air passenger rights legislation have been breached:

  • You should first contact the airline or, for issues related to persons with reduced mobility, the airport.
  • If you are not satisfied with their response, you can lodge a complaint with one of the National Enforcement Bodies (NEB). Full details of all the National Enforcement Bodies can be found on the European Commission’s website:
    http://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm

NOTE: Complaints should in principle be filed in the country where the incident took place.

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