Discover the world. Fly via Warsaw

Discover the world. Fly via Warsaw

More info
01:05
TVS1315
RHODES
More info
01:05
TVS1315
RHODES
Plan time
12.07.2025 01:05
Aircraft type
A320
01:25
TVS2797
MONASTIR
More info
01:25
TVS2797
MONASTIR
Plan time
12.07.2025 01:25
Aircraft type
A320
05:00
TVS1392
Antalya
 – NÁSTUP 04:45
More info i
05:00
TVS1392
Antalya
NÁSTUP 04:45
Plan time
12.07.2025 05:00
Aircraft type
A320
06:40
TVS2882
BURGAS
More info
06:40
TVS2882
BURGAS
Plan time
12.07.2025 06:40
Aircraft type
A320
01:05
TVS1315
RHODES
More info
01:05
TVS1315
RHODES
Plan time
12.07.2025 01:05
Aircraft type
A320
01:25
TVS2797
MONASTIR
More info
01:25
TVS2797
MONASTIR
Plan time
12.07.2025 01:25
Aircraft type
A320
05:00
TVS1392
Antalya
 – NÁSTUP 04:45
More info i
05:00
TVS1392
Antalya
NÁSTUP 04:45
Plan time
12.07.2025 05:00
Aircraft type
A320
06:40
TVS2882
BURGAS
More info
06:40
TVS2882
BURGAS
Plan time
12.07.2025 06:40
Aircraft type
A320

Denied boarding? Cancellation? Long delay? Lost baggage?

The Directorate-General for Mobility and Transport of the European Commission has implemented a number of legal regulations which guarantee that all passengers are provided with services in compliance with standards valid throughout the European Union. The leaflet, which is available for download below, lists some of passengers’ rights and entitlements set forth in the said regulations. They concern, in particular, the following areas:

  • People with disabilities and people with reduced mobility
  • Denied boarding
  • Cancellation
  • Long delays
  • Baggage
  • Identity of the airline
  • Package holidays
  • Price transparency

What should you do if you believe your passenger rights have been infringed?

If you consider that your entitlements under air passenger rights legislation have been breached:

  • You should first contact the airline or, for issues related to persons with reduced mobility, the airport.
  • If you are not satisfied with their response, you can lodge a complaint with one of the National Enforcement Bodies (NEB). Full details of all the National Enforcement Bodies can be found on the European Commission’s website:
    http://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm

NOTE: Complaints should in principle be filed in the country where the incident took place.

We recommend

What we would like to draw your attention to