Discover the world. Fly via Warsaw

Discover the world. Fly via Warsaw

More info

Dear passengers, we would like to provide you with the highest quality services. In order to be able to fulfil your ideas as best as we can, please fill in a short questionnaire.

Questionnaire

1. How often do you fly from Ostrava Airport?
2. Main aim of your flight
3.
4. Where did you buy your flight ticket?
5.
6. How did you get to the airport?
7. How satisfied are you with …? Rate the service which you used from 1 to 5 (1 the worst, 5 the best)
Parking
quality of service
price
CCTaxi
quality of service
price
Car Hire
quality of service
price
Public transport (bus, train)
quality of service
price
8. Which stores / restaurants have you used at the Leoš Janáček airport? Rate the service which you used from 1 to 5 (1 the worst, 5 the best)
Fast food – Gastro-flight
quality of service
price
personal
Mattoni Grand Café
quality of service
price
personal
Aelia Duty Free Shop / Relay
quality of service
price
personal
Airport Bar ground floor
quality of service
price
personal
Airport Bar 1st floor
quality of service
price
personal
9. How satisfied are you with …? Rate the service which you used from 1 to 5 (1 the worst, 5 the best)
Connection to the airport
Continuity of air links
Directions and signs on the airport
Check-in
Security control
Passport control
Displaying and giving information
Information on our website
Cleanliness and tidiness
AC conditions (temperature, humidity, odour)
Other – please specify:
10. Which service did you use at the Ostrava airport? Rate the service which you used from 1 to 5 (1 the worst, 5 the best)
Airport Information Desk
Ticket Reservation Desk
Lost Luggage Counter
Luggage Shrink Wrapping
Luggage storage
Children’s play area
Nursing room
Business Lounge
Toilets (WC)
WIFI
Other – please specify:
11.
12.
13.
14.
15.
16.
17.
18.

In order to contact you in the event that you win, we need your consent to the processing of your personal data. You can find the rules for processing your personal data at Letiště Ostrava, a.s.

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